Privacy Policy

1. About this policy

Beetronics Inc. ("Beetronics", "we", "us") respects your privacy. This policy explains what personal information we collect when you visit our website, place an order, or otherwise interact with us in Canada, how we use that information, and the choices available to you.

This policy applies to our Canadian webshop and to our business-to-business services across Canada, including Quebec.

2. Who we are

Beetronics Inc. is responsible for the personal information described in this policy. We have appointed a Privacy Officer who can be contacted at:

Beetronics Inc.
2093 Philadelphia Pike #4945
Claymont, DE 19703
United States
E-mail: privacy@beetronics.ca
Phone: +1 (323) 433-1644

3. Information we collect

We collect the following types of personal information about the business contacts we deal with:

Identification and Contact Details

Name, business email, telephone number, job title, company name and business address.

Order Information

Order details, shipping and billing addresses, payment information.

Account Information

Customer Service Correspondence

Messages you send us and our responses.

Technical Information from Website Use

IP address, device information, browser information, pages visited and referral source.

Business Contact Information from Third Parties

Details we obtain from public business websites, commercial registers, trade fairs, professional networks and commercial B2B data sources, used to identify and reach relevant business contacts.

Our products and services are intended for business use only. We do not knowingly collect personal information from minors.

4. How we use your information

We use your personal information to:

process and fulfill orders, including delivery, returns and warranty;
create and manage your account;
provide customer service and respond to enquiries;
comply with legal, tax and accounting obligations;
send newsletters, offers and commercial communications where you have consented or where permitted by applicable law for existing business relationships;
contact relevant business professionals about products and services that may be useful to their organization;
improve our website, products and marketing through analytics;
protect against fraud and secure our systems.

5. Consent

Depending on the circumstances, we may rely on express or implied consent where permitted under applicable law.

For example:

you provide express consent when creating an account, placing an order or subscribing to a newsletter;
we may rely on implied consent where the purpose of collection is reasonable and obvious in the business context, such as processing an order or contacting a business regarding a relevant offering.

You may withdraw your consent at any time by contacting privacy@beetronics.ca, subject to legal and contractual restrictions. Withdrawing consent may affect our ability to provide certain services.

6. How we share your information

We share personal information only where necessary, with the following types of recipients:

logistics and fulfillment partners;
payment service providers;
accounting, ERP and administration software providers;
CRM and email marketing platform providers;
review platform providers;
advertising and social media platforms;
IT, hosting, security and software providers;
professional advisors such as accountants and lawyers;
government authorities and law enforcement where required by law.

We do not sell personal information as defined under applicable privacy laws.

We may share certain categories of personal information with advertising and analytics partners for targeted advertising, campaign measurement, audience matching and related marketing activities.

We require service providers handling personal information on our behalf to protect it through written agreements and appropriate safeguards consistent with Canadian privacy laws.

7. International transfers

Beetronics Inc. is established in the United States, and some of our service providers operate in other countries, including within the European Union.

Your personal information may therefore be processed outside Canada and outside your province of residence.

Where personal information is transferred internationally, we apply safeguards such as:

contractual safeguards;
internal security measures;
or other recognized legal mechanisms.

By providing personal information to us, you understand that it may be stored or accessed in jurisdictions whose laws differ from those in Canada.

If you are a resident of Quebec, you have the right to be informed about the transfer of your personal information outside Quebec. You may request additional information regarding applicable safeguards by contacting privacy@beetronics.ca.

8. How long we keep your information

We retain personal information only as long as necessary for the purposes described in this policy.

Retention periods may vary depending on the type of information:

accounting and tax records: as required by applicable law;
account information: while your account remains active;
marketing information: until you unsubscribe or object;
customer service information: as long as reasonably necessary for support and follow-up purposes;
other information: as long as reasonably necessary for the purposes described in this policy.

9. How we protect your information

We apply reasonable technical and organizational safeguards to protect personal information against loss, theft, unauthorized access, use or disclosure.

These safeguards include encrypted connections, access controls and periodic security reviews.

10. Cookies and similar technologies

Our website uses cookies and similar technologies, including pixels, tags and local storage technologies, to operate the website, analyze website usage, support personalization and advertising activities, and improve overall performance.

Certain analytics and advertising technologies may automatically collect information when you use our website.

Essential Technologies

These technologies are required for core website functions such as:

shopping cart functionality;
login sessions;
language preferences;
security and fraud prevention.

Analytics Technologies

These technologies help us understand how visitors use our website and improve performance and user experience.

We use analytics services including Google Analytics.

Advertising and Personalization Technologies

These technologies help us and our advertising partners display relevant advertisements, support remarketing, personalize content and measure campaign performance.

We use advertising platforms including Google, Microsoft and LinkedIn.

Google Consent Mode v2

We use Google Consent Mode v2 to align analytics, advertising and personalization technologies with your consent preferences and applicable privacy requirements.

Depending on your consent choices, the following consent parameters may be used:

Essential functionality and security: functionality_storage and security_storage
Analytics: analytics_storage
Advertising: ad_storage and ad_user_data
Advertising personalization: ad_personalization

We may use analytics and advertising technologies that support audience measurement, conversion tracking, targeted advertising and audience matching.

For more information regarding how Google uses and protects data relating to business services, please visit Google Business Data Responsibility.

You can disable or remove cookies through your browser settings. If cookies are disabled, parts of the website may not function correctly.

For Google-related advertising and activity preferences, please visit:
https://myactivity.google.com

An up-to-date overview of technologies in use, their purposes and retention periods may be requested via privacy@beetronics.ca.

11. Your rights

Depending on applicable Canadian privacy laws, you may have the following rights regarding your personal information:

Access

Request access to the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of personal information, subject to legal limitations.

De-indexation (Quebec residents)

Request that we cease dissemination of, or de-index hyperlinks to, personal information in circumstances permitted under Quebec Law 25.

Marketing opt-out

Request that we stop using personal information for marketing purposes.

Withdraw consent

Withdraw consent where processing is based on consent.

Data portability (Quebec residents)

Request personal information in a structured, commonly used technological format where applicable under Quebec Law 25.

To exercise your rights, contact:
privacy@beetronics.ca

We generally respond within 30 days. To protect personal information, we may request additional information to verify identity before responding.

12. Contact and complaints

If you have questions or concerns regarding how we handle personal information, please contact our Privacy Officer at:

privacy@beetronics.ca

We will work with you to address concerns and resolve complaints where possible.

You also have the right to contact the relevant privacy authority:

Canada (federal): Office of the Privacy Commissioner of Canada — https://www.priv.gc.ca
Quebec: Commission d'accès à l'information du Québec — https://www.cai.gouv.qc.ca
Alberta: Office of the Information and Privacy Commissioner of Alberta — https://www.oipc.ab.ca
British Columbia: Office of the Information and Privacy Commissioner for British Columbia — https://www.oipc.bc.ca